All Australian orders are shipped using Australia Post with a tracking number provided. Please see below for relevant shipping timeframes:
Standard Shipping: 3-5 business days
Express Shipping: 1-3 business days
New Zealand orders are shipped using 'Pack and Track' with a tracking number provided. Please allow 5-7 business days for delivery.
Please allow up to 2 business days for order processing. During sale periods slight delays may occur.
We offer a 14 day exchange guarantee if you purchase a colour thats not right for you (provided your purchase is in original condition). Unfortunately we do not offer refunds on change of mind purchases. Any damaged products will be replaced when reported within 5 days of receiving. Unfortunately used products cannot be returned or exchanged due to hygiene reasons.
Please note we do not partially fulfil orders that contain a pre-ordered item. Your order will only be fulfilled once that item comes into stock. Please purchase separately if you wish to receive your in-stock items sooner.
*Shipping times act as estimates.
*Exchange shipping fees are to be covered by the customer.